About Us

COMPANY INFORMATION / ABOUT US 

The Kidde customer services team for fire extinguishers and fire alarms

Making Your Workplace Safe From Fire

Everyone has the right to live and work in a safe environment, free from the dangers of fire.  This is not an ideological dream. It is a vision. Our vision.

Kidde Fire Protection Services sets the benchmark in the UK, providing and maintaining fire extinguishers, fire detection and alarm systems, and fire fighting suppression systems within every conceivable location in need of protection.

People trust us to protect them, their colleagues and their property because we are experts in our field.  That trust is reinforced by the quality that we instil in everything we do - from supplying fire extinguishers, fire detection and alarm systems, fixed fire extinguishing systems to fire safety training for employees.

We provide the sense of safety that allows you to get on with your business secure in the knowledge that fire protection equipment and systems provided and maintained by us will protect you in the event of fire.

The Company

Kidde Fire Protection Services operates throughout the UK and Ireland and is an integral part of UTC Fire & Security.

Kidde Fire Protection Services is the amalgamation of three prestigious names in UK fire protection.

Fire Protection Services - offers an established network of service centres, supported by field based Service Technicians to provide a total fire protection capability.

Autronica Industrial - a leading provider of highly sophisticated and technically advanced fire detection systems.

Norsen - renowned for its comprehensive range of hose reels models and high quality fire equipment cabinets.

In Kidde Fire Protection Services you have an organisation that is capable of supplying, installing and maintaining the widest possible range of active fire protection throughout the UK and Ireland, ensuring that you and your business are safe from fire.

Single Source Supply for all your Fire Protection Needs and Services

We work closely with our customers to understand their problems which helps to ensure that we will provide the best solutions to meet all their fire protection needs.  And most importantly we offer single source supply.

Obtaining help and assistance from our local Service Centres couldn't be easier.

Instantly you are in touch with a competent Sales and Service Administrator who is trained to take ownership of your enquiry.

If you require products and systems to be installed, arrangements will be made for a fire safety audit and quotation provided by our local Fire Safety Advisor or alternatively by a specialist sales engineer.

Urgent problems with your existing fire protection equipment will be dealt with by one of our skilled Service and Call Out Technicians who provide 24 hour service throughout the year.

Whether you are a Local Authority, a public utility, a multi-national corporation, a high street retailer or one of thousands of local small businesses who use Kidde Fire Protection Services, you can be assured of quality and reliability of our products and services.

All of our employees are trained to have the required skill sets to match the needs of our customers and to exceed expectations.

Kidde FPS motivate and develop our people to share in our company values which focus on customer service and the highest standards of performance.

Kidde FPS customer service and commitment is measured by the vast number of customers who have chosen to retain us as the provider of their fire protection products, systems and routine extinguisher and fire alarm service maintenance.